Dispatcher

    • Job Tracking ID: 512347-599156
    • Job Location: Downey , CA
    • Job Type: Full-Time/Regular
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We are looking for an enthusiastic and experienced professional to join our Dispatching Team.

Are you someone who loves great craft beer? Read on...

Responsible for routing, scheduling, monitoring/reacting and providing direction to local distribution drivers by performing the following duties.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Monitor daily driving routes and schedules for optimal efficiency in order to achieve a high level of productivity, efficiency and customer service.
  • Identify, evaluate and execute through to resolution incoming special delivery needs and/or requests from both the driver and the customer.
  • Ensure the proper communication channel is maintained throughout the delivery process, reporting any obstacles/delivery challenges encountered to department management and/or sales.
  • Assign drivers as needed to pick up incoming orders from vendors.
  • Manage daily actives of drivers while in the field; be the communication hub for the drivers in order to ensure their day is as efficient as possible: ensure prompt response to driver inquires and requests.
  • Responsible to review and update Driver Daily Log and Trip Sheet report notating discrepancies or errors and monitoring Class A Driver’s daily/weekly hours of service in compliance with DOT regulations.
  • Assist with the maintenance of various driving compliance records as needed (such as DVIRs).
  • Maintain and update Turnback Reports daily for management and sales.
  • Actively apply, support and champion the Smith System safe driving practices.
  • Ensure that drivers follow all department and company policies and procedures
  • Ensure proper reporting of accidents and injuries
  • Provide support as needed with State and Government regulation compliance as it pertains to our fleet.
  • Work with Transportation Manager to improve safety standards, order equipment and to ensure that we are providing only the highest level of service to our customers
  • Work with accounting to resolve inventory discrepancies as they pertain to local deliveries

 

 

 

 

 

 

 

Qualifications:

  • Professional verbal communication skills: exceptionally friendly and conversational.
  • High tolerance for heavy phone work/interaction.
  • Demonstrated basic computer proficiency in a windows environment, internet navigation and keyboarding skills.
  • Must have working knowledge of MS Word and Excel.
  • Self-starter and the ability to work independently with a high degree of accuracy.
  • Recognized ability to work with a sense of urgency.
  • Demonstrated ability in creative problem solving.
  • Flexibility to work additional hours and days that deviate from regular work schedules.

 

 

Stone Brewing Co. is an Equal Opportunity Employer and committed to workforce diversity. M/F/D/V are encouraged to apply.

 

Pre-employment drug screening, physical and background check are required.